Powerful CRM for Nonprofits

When you sign up for NonprofitStream, you get a 14-day free trial with no credit card required.

During your trial, you can add up to 50 contacts and send up to 50 emails to test the system. We'll send you a reminder email 3 days before your trial ends.

After 14 days: Your trial expires and you'll need to add a payment method to continue. You choose when to subscribe - your data is preserved until you do.

To subscribe: Go to Settings → Billing → Subscribe Now.

Starter Plan:
• 500 donor contacts
• 1,500 emails per month
• Donations tracking and tax receipts
• Campaign tracking
• Event management
• Email newsletters
• Reporting & Analytics
• Email support

Pro Plan:
• 1,000 donor contacts
• 3,000 emails per month
• Everything in Starter, plus:
• Priority email support
• Phone Support

All plans include: IRS-compliant tax receipts, CRA-Compliant tax receipts, secure data storage, regular backups, and SSL encryption.

No hidden fees. For current pricing, please visit our Pricing page.

Absolutely. We take security very seriously:

Technical Security:
• 256-bit SSL encryption - All data transmitted over HTTPS
• Encrypted passwords - Industry-standard security
• PCI-compliant payments - Stripe handles all payment processing
• Backups - Automatic backups with recovery options
• Secure hosting - Enterprise-grade servers

Data Privacy:
• Your data is NEVER shared with third parties
• We don't sell or rent your information
• You own your data

We're serious about protecting your donors' information.

Yes! You can upgrade or downgrade between Starter and Pro plans at any time from your Settings page.

Upgrading (Starter → Pro):
• Takes effect immediately
• Pro-rated charge for remainder of billing cycle
• Contact limit increases from 500 to 1,000
• Email limit increases from 1,500 to 3,000

Downgrading (Pro → Starter):
• Takes effect at end of current billing cycle
• Pro-rated credit applied to next bill
• Contact limit decreases to 500
• Email limit decreases to 1,500
• Note: If you have more than 500 contacts, you cannot add new ones until under limit

Currency: Currency is locked after your first payment (USD or CAD). Contact support if you need to change currency.

No penalties for switching plans - just pro-rated adjustments.

Yes, you can cancel your subscription at any time with no penalties or cancellation fees.

How cancellation works:
1. Go to Settings → Subscription → Cancel Plan
2. Your access continues until the end of your current billing period
3. No future charges will be made
4. After your subscription ends:
• Your account goes into read-only mode for 30 days
• You can still view your data and export reports
• You cannot add new donations, donors, or send emails
5. After 30 days of inactivity:
• Your data is permanently deleted
• We send reminders before deletion

Before you cancel, we recommend:
• Contact support to get full data extract
• Save copies of tax receipts

No hard feelings!

Yes! We make it easy to import your existing donor information.

CSV Import Tool:
• Go to Donors → Import Donors
• Download our CSV template
• Fill in your donor data
• Upload the CSV file

What you can import:
• Donor names
• Email addresses
• Phone numbers
• Mailing addresses
• Donor Segment (Individual / Organization)

Import Features:
• Automatic validation - Checks for errors before importing
• Duplicate detection - Won't create duplicate donors

Import Limits:
• Starter: Up to 500 donors
• Pro: Up to 1,000 donors

Need help? Sample CSV template provided. Support team can assist.

You can import multiple times if needed.

We're here to help you succeed!

Support Channels:

Email Support:
• support.nonprofitstream@automaticlick.com
• Starter Plan: Response within 24-48 business hours
• Pro Plan: Priority support - response within 12-24 hours

What we help with:
• Technical issues and bugs
• Feature questions and how-to
• Data import assistance
• Tax receipt questions
• Payment and billing issues
• Account setup and configuration
• Report generation and export

Response Time:
• Starter: 24-48 hours
• Pro: 12-24 hours
• Critical issues (site down): Within 4 hours

Real people, real support!

Yes! Our tax receipts meet all CRA (Canada) and IRS (United States) requirements for charitable donation receipts.

CRA Compliance (Canada):
Our receipts include all required information per CRA guidelines:
• Statement that it is an official donation receipt
• Organization's name and address
• Organization's charitable registration number
• Serial number (unique receipt number)
• Date receipt issued
• Donor's name and address
• Date donation received
• Amount of donation
• Authorized signature
• Organization's website and email

IRS Compliance (United States):
Our receipts meet IRS Publication 1771 requirements:
• Organization's name, address, and EIN
• Statement that organization is a 501(c)(3)
• Date and amount of contribution
• Statement that no goods/services were provided

Receipt Format:
• Professional PDF format
• Printable and email-friendly
• Your organization's logo and branding
• Secure and tamper-proof

Your Responsibility:
• Enter your correct charitable registration number EIN (IRS USA) or (CRA Canada)
• Verify your organization's tax-exempt status
• Upload authorized signature
• Review receipts before sending

We provide the compliant format, you ensure your organization's information is correct.

Disclaimer: While our receipts are designed to meet CRA/IRS requirements, every organization should verify compliance with their accountant or legal advisor. Tax laws can change.

We accept all major payment methods through Stripe, our secure payment processor:

Credit Cards:
• Visa
• Mastercard
• American Express
• Discover

Debit Cards:
• Visa Debit
• Mastercard Debit

Digital Wallets:
• Apple Pay
• Google Pay

How Payment Works:
1. Add your payment method during signup or in Settings
2. Automatic monthly billing on your subscription anniversary date
3. Receipts emailed automatically after each payment
4. Update anytime - change cards in Settings
5. Secure processing - we never store your full card details

Billing Currency:
• Currency is locked after first payment
• All future charges in that currency

Payment Security:
• PCI DSS Level 1 certified (Stripe)
• We never see your full card number
• 256-bit SSL encryption
• 3D Secure authentication when required

All payments are processed in USD or CAD only.

Each account includes one administrative user. If you need additional staff members to access the system, please contact support and we'll add them to your account.

What this means:
• One primary user account included
• Additional users available on request (Max 2 extra user at no cost)
• No per-user fees
• Each user has their own login credentials

Security Features:
• Password security requirements enforced
• Audit trail tracks who made changes
• Secure access controls

Best Practices:
• Don't share passwords
• Contact support when staff leave to remove access

Note: User accounts refer to staff who log in to manage your nonprofit. This is different from your contact limit (500 for Starter, 1,000 for Pro), which refers to donors in your database.

Yes, here is a 90 seconds How-To video tutorial https://youtu.be/wiRzNAvKs2M